Bank of the West

Reviews

• ★ ☆ ☆ ☆ ☆
  They cancelled my business account and refused to let me reopen it because it was $10 overdrawn. That pretty much says it all. Terrible customer service.
  By A Google User, August 13, 2017
• ★ ☆ ☆ ☆ ☆
  Completely disappointed in this bank and all their rules. Horrible customer service. Everything is for the bank. I don't have my spouse on my checking account for good reasons. Tried to cash my husband's payroll check with him present with ID and was told they don't accept 3rd part checks. Received a Christmas check payable to the both of us. They REFUSED to cash it as well. When I bring checks in payable to me, one teller in particular, asks what they are for (payroll). Mind you NONE of these checks are over $300. The only reason I opened a checking account with them is because I was trying to cash a payroll check from one of their customers for $70 they charged me $7 to cash it. The teller manager doesn't come and explain anything she simply private messages with the tellers. They don't even try to get to know their customers. DON'T WASTE YOUR TIME AND MONEY AT THIS BANK. Next opportunity I have I will close this account and go else where.
  By Just Kerri, July 15, 2017

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